Workman

The Brief

The building’s access control system was no longer fit for purpose. With such high footfall, the obsolete system was not only causing disruption and delays, it also presented a security threat.

Our client needed help urgently. Their objective was to manage access efficiently, minimise the security risk and restore the smooth running of the building.

CSG’s brief was to supply and install a modern, reliable access control system to replace the outdated infrastructure.

The Process

The CSG team could step in with speed and efficiently because we were already familiar with the building and its daily operations.

We began with valuable consultative advice. What would be the most cost-effective option for resolving the access control challenges right now? Which system would help our client make operational decisions for the future?

The access control system

For this busy office building, the ideal solution was the Paxton Access Control System. It offers:

• Real-time access management. This allows us to monitor and manage access both on-site and remotely.
• Movement tracking and control to ensure that only authorised individuals enter specific areas.
• Data insights. The system provides detailed information— footfall statistics, building occupancy and site-wide activity patterns—which enables smart decision-making.

Monitoring and reporting

Through CSG’s monitoring and weekly reporting, our client has real-time information on footfall patterns, the flow of people through the building, and whether there are any changes or specific incidents.

As a result, our client can make informed, data-driven decisions about future operations.

Dedicated support team, 24/7 response

This contract comes with a dedicated support team—an Operations Manager and Contract Manager—who offer security expertise, insight and a steadfast commitment to exemplary service. Moreover, CSG’s in-house control room team provides 24/7 vigilance and an instant response, both day and night.

The Result

For our client, the benefits of the Paxton Access Control System became apparent immediately after installation. What’s more, the new system has brought lasting improvements.

Our client now has:

• Strengthened security 24/7 with none of the disruption experienced previously.
• Seamless footfall management thanks to the ability to monitor and manage the flow of people in real time.
• Data-driven insights which allow them to assess building usage, plan for the future and make well-informed decisions to enhance the lives of their tenants.
• Peace of mind from the continuous support, 24/7 monitoring and client care provided by the CSG team.

When you’re responsible for a busy office building, efficient access control is crucial. We’re here to help.

For expert guidance and advice, get in touch with the CSG team or call us on 08445 610 578.