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locking and unlocking service

Locking and unlocking


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Your property and staff are particularly vulnerable at the beginning and end of the working day. It’s when criminals look out for weak points. Why take the risk? Our locking and unlocking service solves the problem.

Trained, SIA-accredited security personnel arrive at pre-arranged times to lock and unlock your premises, set alarms and secure access points. They can also be there when an alarm goes off unexpectedly — no matter the time of day or night.

Lockup services — What’s included?

With our locking and unlocking services, fully-trained SIA-licensed mobile officers open and close your premises at agreed times — often the beginning and end of the working day.

The service includes more than locking and unlocking. Our officers will also:

  • Carry out internal and external security checks
  • Make sure the perimeter is secure
  • Set or reset your intruder alarms and CCTV
  • Secure all windows, doors and shutters
  • Turn off lights and utilities as and when required
  • Provide a digital report of their activities for insurance and compliance purposes
  • If required, provide a 24/7 emergency response when an alarm is triggered

The service is flexible. We’ll always tailor it for you. Call the CSG team on 0844 561 0578 for a no-obligation chat, or send us a message.

Locking and unlocking — What are the benefits?

Firstly, a locking and unlocking service is budget-friendly. Highly-trained security officers are there when you need them the most — but at a fraction of the cost of full-time, on-site security officers.

It’s a popular option at vacant properties, offices, retail premises, construction sites and warehouses because:

  • Visible, uniformed security officers are a deterrent to thieves and vandals
  • It keeps employees safe. There’s no need for a lone worker to arrive early or stay late
  • The premises are checked and thoroughly secured by experienced, trained professionals
  • There’s no waiting around for a keyholder. You open and close on time, every time
  • With proactive risk management, insurance premiums can be cheaper

You might want daily locking and unlocking, or an ad hoc service. We’re happy to follow your lead. Call the CSG team on 0844 561 0578 or send us a message and we can discuss options which fit your budget.

Key features of locking and unlocking services

Scheduled opening and closing

Trained officers arrive punctually to unlock and lock up your premises. Your business always opens on time. Staff don’t need to arrive early or work late.

Professional security checks

It reduces the risk of crime. Officers perform a thorough security sweep to look out for signs of forced entry, broken perimeter fencing, unlocked doors, windows or fire exits.

Alarm management

Officers will disarm intruder alarms on arrival. At the end of the working day, they’re responsible for making sure your security systems are armed and active.

Staff safety

Before employees arrive, security officers make sure the building is safe. In the evening, they check that no staff or visitors are left inside.

Utility shutdown

When locking up, officers will turn off non-essential lights and other utilities. They can also switch off printers, laptops and heaters to reduce fire risks.

Reporting and documentation

Electronic records confirm exactly when your premises were opened, checked and securely closed. To insurers, it’s proof of compliance and risk management.

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FAQs

You may have some questions about our locking and unlocking service. We’ve answered some of the most common questions here, although please feel free to call us on 0844 561 0578.

Can I trust your officers with the keys to my premises?

Yes. All our officers are highly trained, SIA-accredited security professionals. They carry out their duties with diligence and respect for your staff, assets and property.

Why shouldn’t one of my employees take responsibility for locking and unlocking?

Buildings are particularly vulnerable to crime at the beginning and end of the working day. If a staff member is on their own, it can put them at unnecessary risk.

Also, when employees are in a hurry to head home, they may skip key steps or accidentally overlook a security threat. This can cause liability issues as well as a security breach.

Our business operates outside of normal office hours. Is the service available 24/7?

We can provide the service regardless of your working hours. It’s available 24/7.

Can your officers respond when an alarm is triggered at our premises?

Absolutely. CSG’s mobile officers work in collaboration with our NSI Gold Category 1 alarm receiving centre (ARC). If an alarm is triggered, ARC staff will send a mobile security officer to investigate the cause of the alarm and deal with it appropriately.

Will your officers liaise with the emergency services if required?

If the situation requires a blue light response, yes they will. What’s more, because the callout has come from an accredited security company, the emergency response can be faster. They know it’s a genuine emergency, not a false alarm.

Why Choose Classic Services Group?

Honest, straightforward advice

There’s no slick sales team or upselling. We provide honest advice about what you might need — and equally honest advice about what isn’t necessary. It’s our job to keep you safe, and save you money.

Decades of experience

Classic Services Group is a family-run company, founded in 1947. We listen and learn, then deliver the right solution based on decades of knowledge and experience as a commercial security provider.

New technology, old-fashioned service

We offer a combination of cutting-edge technology and old-fashioned courtesy to you, our customer. We want to be more than a service provider. It’s about building a warm, friendly, long-term relationship.

Get a free professional security assessment

Would you like a professional security assessment? It’s free, with no obligation to continue. Just ask and we’ll book it in for you.

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